Trabalhamos com a Nelly e Inês desde 2019. Elas foram fundamentais para organizar nosso apartamento e viabilizar a mudança para Lisboa. Desde então, continuamos a utilizar os serviços de apoio de concierge. Estamos muito satisfeitos com a eficiência e o profissionalismo da le pied à terre.

Hiring le pied à terre was one of the best decisions I made after buying my apartment in Lisbon.

Being a part-time resident and not fluent in the language, I needed to depend on a service that could handle any situation. Nelly has gone above and beyond my expectations and I couldn’t be happier. There has not been a request or issue that she cannot handle with the upmost professionalism and perfect outcome. It works perfect whether she is helping me with tasks when I am in Lisbon, or taking ownership of things when I am out of the country, and she makes it fun and easy. She is great!

As thoroughly satisfied clients and beneficiaries of le pied à terre’s services for the last three years, we can't recommend them highly enough.  Our apartment, which is used by many friends and family members, is always spotless, orderly and without issues when we arrive, and there is no task or homeownership challenge they've not been able to help with or resolve.  Their professional approach, rapid response times and "can-do" culture makes every interaction a pleasure.  LPT/Nelly and her team make owning an apartment in Lisbon as easy as if the property was next door back home--and probably easier!

If in need of property care

In Lisbon, Portugal-- or any else-where,

Look no further than Le Pied a Terre!

LPT always seems to have--or find--the best contractors for the task at hand, whether window glass, plumbing, exterior work, electrical, etc.--always with fair prices and effective execution.

Querida Nelly!

O trabalho de vcs, especialmente o seu, é de muita competência e carinho. É como ter um porto seguro em Lisboa. Tudo é sempre muito organizado e de fácil comunicação.

We, Mark and Estella, are so thankful we've found Ines and Nelly.  They have been managing our property since 2018, and we are very happy with their services. While living out of the country, Ines and Nelly have provided peace of mind by making sure our property is well cared for. They have been helpful, responsive, prompt, resourceful and professional. We couldn't own our second home in Portugal without their assistance. We would definitely recommend Ines and Nelly as property managers.

We have owned an apartment in Lisbon since early 2020 and have enjoyed exceptional service from the team at Le Pied a Terre throughout that period. They have always been very responsive and very helpful, organising regular services at the apartment, sorting out any problems on our behalf and accessing capable local tradespeople when needed; just as importantly, they have advised on interesting places to visit in Lisbon and beyond, museums, private tours, the best retail stores for specific purchases and of course some wonderful restaurants. The efficiency and speedy reaction of Le Pied a Terre cannot be faulted as far as we are concerned … while the good humour, warm friendliness and “can do” attitude of Ines and Nelly have ensured that all points of contact have been a pleasure. So today we cannot imagine being able to either maintain our apartment, or enjoy Lisbon so fully, without Le Pied a Terre’s support! We are therefore delighted to strongly recommend their services.”

Manter morada em dois países diferentes - no meu caso, em dois continentes diferentes - traduz uma experiência única. Enriquecedora.

Que todavia tem um preço. Porque morar implica em manter, atender, reparar, enfim cuidar dos lugares onde se mora. E se as moradas distam 8.000 km uma da outra, o sonho pode facilmente se tornar um pesadelo. Foi o que comigo aconteceu. Ao ponto de considerar seriamente desfazer-me do imóvel... e da extraordinária vista do Tejo que ele me presenteava. Salvaram-me (e ao apartamento) a Inês e a Nelly. Graças a elas, tive de volta a doce sensação de “chegar em casa” a cada retorno meu a Lisboa (pois para nos sentirmos em casa é preciso que tudo esteja a funcionar, não é mesmo?).

Concièrge? Não. Cuidadoras de sonhos. É o que elas são.